Your Privacy is Our Priority

Privacy Policy

Micro Capital Group is committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

Effective Date: January 1, 2024
Last Updated: January 1, 2024

Introduction

Our Commitment to Privacy

Micro Capital Group ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

This policy applies to all information collected through our website, mobile applications, email communications, and other related services (collectively, the "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

Contact Information

For privacy-related questions or concerns, please contact us at:

privacy@microcapitalgroup.com

Policy Details

Effective Date: January 1, 2024

Last Updated: January 1, 2024

Information We Collect

We collect information from you in several ways to provide and improve our services. The types of information we collect include:

Personal Information

When you apply for funding or use our services, we may collect the following personal information:

  • Contact Information: Name, email address, phone number, mailing address
  • Business Information: Business name, address, industry, years in operation, revenue details
  • Financial Information: Bank account information, financial statements, credit history, tax returns
  • Identification Information: Social Security Number, Employer Identification Number (EIN), driver's license
  • Application Data: Funding amount requested, intended use of funds, business plans

Non-Personal Information

We automatically collect certain non-personal information when you visit our website:

  • Technical Data: IP address, browser type and version, operating system
  • Usage Data: Pages visited, time spent on pages, referral sources
  • Device Information: Device type, screen resolution, browser settings
  • Analytics Data: Website performance metrics, user behavior patterns

Financial Information

Financial information is only collected when voluntarily provided by you during the funding application process. This includes bank statements, credit reports, financial projections, and other documents necessary for funding prequalification and approval.

How We Use Your Information

We use the information we collect for various purposes, including:

Funding Applications

  • Process and evaluate funding applications
  • Verify identity and business information
  • Conduct credit checks and risk assessments
  • Facilitate loan approvals and disbursements

Service Personalization

  • Customize user experience and content
  • Provide personalized funding recommendations
  • Tailor marketing communications
  • Improve service delivery and support

Service Improvement

  • Analyze website usage and performance
  • Develop new products and services
  • Enhance security measures
  • Conduct research and analytics

Communication

  • Send service updates and notifications
  • Respond to inquiries and support requests
  • Provide marketing communications (with consent)
  • Share important policy or service changes

Consent-Based Marketing

We will only use your information for marketing purposes with your explicit consent. You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

How We Protect Your Data

We implement comprehensive security measures to protect your personal and financial information:

SSL Encryption

All data transmission is protected using industry-standard SSL/TLS encryption protocols.

Advanced Firewalls

Multi-layered firewall protection prevents unauthorized access to our systems and databases.

Secure Storage

Data is stored in encrypted, secure databases with regular backups and disaster recovery protocols.

Access Controls

  • Restricted Access: Only authorized personnel have access to personal information
  • Role-Based Permissions: Access is limited based on job responsibilities and need-to-know basis
  • Regular Audits: We conduct regular security audits and access reviews
  • Employee Training: All staff receive comprehensive data protection training

Data Breach Protocol

In the unlikely event of a data breach, we will notify affected users within 72 hours and take immediate steps to secure the breach and prevent further unauthorized access.

Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website performance:

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

  • • Session management
  • • Security features
  • • Basic functionality

Analytics Cookies

Help us understand how visitors interact with our website to improve user experience.

  • • Website usage analytics
  • • Performance monitoring
  • • User behavior tracking

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness.

  • • Personalized content
  • • Ad targeting
  • • Campaign tracking

Preference Cookies

Remember your settings and preferences for a personalized experience.

  • • Language preferences
  • • Display settings
  • • User customizations

Cookie Management

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect website functionality.

For detailed information about our cookie usage, please refer to our comprehensive Cookie Policy.

Information Sharing

We may share your information in the following circumstances:

With Financial Partners

We share your information with vetted financial partners and lenders for funding evaluation and approval purposes. This includes:

  • • Banks and credit unions
  • • Alternative lending institutions
  • • SBA approved lenders
  • • Investment partners

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business:

  • Credit Reporting Agencies: For credit checks and reporting purposes
  • Payment Processors: To facilitate secure transactions
  • Technology Partners: For website hosting, analytics, and security
  • Professional Services: Legal, accounting, and consulting services

Legal Requirements

We may disclose your information when required by law or to protect our rights and interests:

  • • Compliance with legal obligations
  • • Response to court orders or subpoenas
  • • Protection against fraud or illegal activities
  • • Enforcement of our terms and conditions

What We Don't Do

We never sell, rent, or trade your personal information to third parties for marketing purposes. Your information is only shared with trusted partners who are essential to providing our services.

Your Data Rights

You have several rights regarding your personal information:

Right to Access

You can request a copy of the personal information we have about you, including how it's used and shared.

Right to Update

You can request corrections or updates to your personal information if it's inaccurate or incomplete.

Right to Delete

You can request deletion of your personal information, subject to certain legal and business requirements.

Right to Opt-Out

You can opt out of marketing communications and certain data processing activities at any time.

Data Portability

You can request your data in a portable format to transfer to another service provider.

Right to Restrict

You can request restrictions on how we process your personal information in certain circumstances.

Response Timeframe

We will respond to your data rights requests within 30 days. For complex requests, we may extend this period by an additional 60 days with notification.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.

How We Handle Updates

  • Notification: We will notify users of material changes via email or website notice
  • Effective Date: Changes will be reflected with a new effective date at the top of this policy
  • Review Period: Users will have 30 days to review changes before they take effect
  • Continued Use: Continued use of our services constitutes acceptance of updated terms

Stay Informed

We recommend checking this Privacy Policy periodically for updates. We will always maintain transparency about how we collect, use, and protect your information.

Contact Us

If you have questions about this Privacy Policy or our data practices, please don't hesitate to contact us:

Privacy Inquiries

Response Time:

Within 24-48 hours

Best For:

  • • Privacy policy questions
  • • Data rights requests
  • • Security concerns

Company Information

Company Name:

Micro Capital Group LLC

Business Registration:

Delaware, United States

Compliance:

  • • CCPA Compliant
  • • GDPR Ready
  • • SOC 2 Certified

Your Privacy, Our Promise

We're committed to protecting your information while helping you achieve your business funding goals. Apply with confidence knowing your data is secure.

256-bit SSL
Bank-level encryption
SOC 2 Certified
Security compliance
CCPA Ready
Privacy rights protected
Trusted Partners
Vetted lender network